> ## Documentation Index
> Fetch the complete documentation index at: https://help.circo.live/llms.txt
> Use this file to discover all available pages before exploring further.

# Withdrawals

> Withdraw your earned Credits as cash once you've completed KYC and reached the minimum payout threshold.

Once you've earned Credits through gifting, PPV purchases, or subscriptions, you can withdraw them as real money to your bank account. Withdrawals are processed within 1–3 business days.

## Before you can withdraw

Two things must be in place before your first withdrawal:

1. **KYC verification completed** — Your identity must be verified. See [KYC Verification](/creators/kyc-verification) for what's required.
2. **Minimum payout threshold reached** — Your earned Credits balance must meet the minimum amount to initiate a withdrawal.

<Note>
  KYC verification is required once and applies to all future withdrawals. Complete it as early as possible so you're not blocked when you're ready to cash out.
</Note>

## How to withdraw

<Steps>
  <Step title="Open your Wallet">
    Navigate to the Wallet tab in the Circo app. Your earned Credits balance is displayed here.
  </Step>

  <Step title="Tap Withdraw">
    Select the withdrawal option and enter the amount you want to cash out.
  </Step>

  <Step title="Confirm your bank details">
    Verify that your bank account details are correct. The name on the account must match the name on your Circo account and KYC documents.
  </Step>

  <Step title="Submit the request">
    Confirm the withdrawal. You'll receive an in-app notification and a confirmation email once the request is submitted.
  </Step>

  <Step title="Wait for processing">
    Withdrawals are typically completed within **1–3 business days**. You'll receive a confirmation once the funds are transferred.
  </Step>
</Steps>

## What you can and cannot withdraw

<Tabs>
  <Tab title="Withdrawable">
    You can withdraw **Earned Credits** — Credits you've accumulated through:

    * Fan gifting during your Drops and Videos
    * PPV purchases (fans unlocking your content)
    * Subscription payments from your Private Studio
  </Tab>

  <Tab title="Not withdrawable">
    **Purchased Credits** — Credits that fans buy as top-ups to spend within the app — are **not withdrawable**, even if they appear in transactions.

    This separation exists because Purchased Credits represent fan spending power, not your income.
  </Tab>
</Tabs>

## Notifications

You'll be notified at two points:

* **When the request is submitted**: Confirmation that your withdrawal is being processed
* **When the funds are transferred**: Confirmation that the money has been sent to your bank account

<Warning>
  If your bank account name does not match your Circo account name or KYC documents, your withdrawal may fail or be delayed. Make sure all names match exactly before submitting.
</Warning>