> ## Documentation Index
> Fetch the complete documentation index at: https://help.circo.live/llms.txt
> Use this file to discover all available pages before exploring further.

# Account & Security

> Manage your profile, update your contact details, enable two-factor authentication, and keep your Circo account secure.

You control all aspects of your Circo account from **Profile → Settings**. From there you can update your contact details, change your password, link social logins, and configure security features.

## Managing your account

<CardGroup cols={2}>
  <Card title="Update contact details" icon="address-card">
    Change your email address or phone number at any time from Profile → Settings.
  </Card>

  <Card title="Change password" icon="key">
    Reset your password to keep your account secure.
  </Card>

  <Card title="Link social accounts" icon="link">
    Connect WhatsApp or Google as a login option for faster sign-in.
  </Card>

  <Card title="Remote logout" icon="right-from-bracket">
    Log out of all devices instantly if you suspect unauthorized access.
  </Card>
</CardGroup>

## Enabling two-factor authentication (2FA)

Two-factor authentication adds a second verification step whenever you log in, making it significantly harder for anyone else to access your account.

<Steps>
  <Step title="Go to Profile → Settings">
    Open your profile and navigate to the Settings section.
  </Step>

  <Step title="Find Security settings">
    Look for the Two-Factor Authentication option under Security.
  </Step>

  <Step title="Enable 2FA">
    Follow the prompts to set up verification via your linked email or WhatsApp number.
  </Step>
</Steps>

## Account recovery

If you lose access to your account, you can recover it using your registered contact details.

* **Email recovery:** Request a reset link to your registered email address.
* **WhatsApp recovery:** Request a verification code via your linked WhatsApp number.

<Tip>
  Keep your email address and phone number up to date in Settings. If you lose access to both, account recovery becomes very difficult.
</Tip>

## Apple Sign In — do not use "Hide My Email"

<Warning>
  If you sign up with Apple, do **not** select the "Hide My Email" option. Accounts created with a hidden Apple email will be flagged, cannot complete identity verification, and will be lost.
</Warning>

When you sign up using Apple Sign In, Apple offers to generate a random relay email address (such as `xyz123@privaterelay.appleid.com`). Do not use this option on Circo.

**Why this matters:**

* Circo does not allow disposable or auto-generated email addresses.
* A hidden email prevents you from receiving important account updates.
* It blocks identity verification (KYC) if you ever need it.
* Account recovery becomes impossible if you lose access.

**What to do instead:**

* Choose to share your real Apple ID email when signing up.
* Use a valid, accessible email address that you control.
* Make sure your email is consistent across your Circo account and any payment details.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="How do I change my email address?">
    Go to Profile → Settings → Account Details and update your email. You may be asked to verify the new address.
  </Accordion>

  <Accordion title="I lost access to my email and phone number. What do I do?">
    Contact Circo Support directly. Recovery without access to your registered contact details is limited, which is why keeping them current matters.
  </Accordion>

  <Accordion title="Can I log out of just one device?">
    The remote logout option signs you out of all active sessions at once. Per-device logout is handled from the device itself.
  </Accordion>

  <Accordion title="Is my data shared with third parties?">
    No. Circo does not sell or share your personal data with third parties. See Circo's Privacy Policy for full details.
  </Accordion>
</AccordionGroup>
