> ## Documentation Index
> Fetch the complete documentation index at: https://help.circo.live/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> How to reach the Circo support team and submit feature requests.

The Circo support team is here to help. Use the options below to get in touch or find answers on your own.

## In-app Help Center

The fastest way to get help is directly inside the app.

<CardGroup cols={2}>
  <Card title="Message support" icon="message">
    Open the Help Center and tap **Messages** to contact the support team directly with your issue.
  </Card>

  <Card title="Browse help articles" icon="book-open">
    Open the Help Center and tap **Help** to search and read articles about common topics.
  </Card>
</CardGroup>

## Social media

You can also reach Circo on social media at **@circo.live** on Twitter and Instagram.

<Note>
  Social media is best for general questions. For account-specific issues, use the in-app Help Center so the team can verify your identity and access your details securely.
</Note>

## Support hours

Circo's support team is available **Monday–Friday, 9AM–5PM (WAT)**.

If you contact support outside these hours, you'll receive a response on the next business day.

## Feature requests

Have an idea for improving Circo? Submit it through the Help Center.

<Steps>
  <Step title="Open the Help Center">
    Access it from the app's main menu.
  </Step>

  <Step title="Tap Feature Requests">
    Find the Feature Requests section and open the submission form.
  </Step>

  <Step title="Describe your idea">
    Write a clear description of the feature you'd like to see. Screenshots or mockups are welcome if they help explain your idea.
  </Step>
</Steps>

<Tip>
  Feature requests are reviewed monthly. Top suggestions may be fast-tracked or added to upcoming roadmap updates.
</Tip>