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You control all aspects of your Circo account from Profile → Settings. From there you can update your contact details, change your password, link social logins, and configure security features.

Managing your account

Update contact details

Change your email address or phone number at any time from Profile → Settings.

Change password

Reset your password to keep your account secure.

Link social accounts

Connect WhatsApp or Google as a login option for faster sign-in.

Remote logout

Log out of all devices instantly if you suspect unauthorized access.

Enabling two-factor authentication (2FA)

Two-factor authentication adds a second verification step whenever you log in, making it significantly harder for anyone else to access your account.
1

Go to Profile → Settings

Open your profile and navigate to the Settings section.
2

Find Security settings

Look for the Two-Factor Authentication option under Security.
3

Enable 2FA

Follow the prompts to set up verification via your linked email or WhatsApp number.

Account recovery

If you lose access to your account, you can recover it using your registered contact details.
  • Email recovery: Request a reset link to your registered email address.
  • WhatsApp recovery: Request a verification code via your linked WhatsApp number.
Keep your email address and phone number up to date in Settings. If you lose access to both, account recovery becomes very difficult.

Apple Sign In — do not use “Hide My Email”

If you sign up with Apple, do not select the “Hide My Email” option. Accounts created with a hidden Apple email will be flagged, cannot complete identity verification, and will be lost.
When you sign up using Apple Sign In, Apple offers to generate a random relay email address (such as xyz123@privaterelay.appleid.com). Do not use this option on Circo. Why this matters:
  • Circo does not allow disposable or auto-generated email addresses.
  • A hidden email prevents you from receiving important account updates.
  • It blocks identity verification (KYC) if you ever need it.
  • Account recovery becomes impossible if you lose access.
What to do instead:
  • Choose to share your real Apple ID email when signing up.
  • Use a valid, accessible email address that you control.
  • Make sure your email is consistent across your Circo account and any payment details.

Frequently asked questions

Go to Profile → Settings → Account Details and update your email. You may be asked to verify the new address.
Contact Circo Support directly. Recovery without access to your registered contact details is limited, which is why keeping them current matters.
The remote logout option signs you out of all active sessions at once. Per-device logout is handled from the device itself.
No. Circo does not sell or share your personal data with third parties. See Circo’s Privacy Policy for full details.