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Before you can withdraw your earnings, Circo requires you to complete Know Your Customer (KYC) verification. This one-time process confirms your identity, protects your account from fraud, and ensures your payouts go to the right person.
KYC verification is required only once. Once approved, it applies to all future withdrawals — you don’t need to repeat the process.

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What you’ll need

Gather the following before you start the verification process:

Government-issued ID

A valid passport, driver’s license, or national ID card. The document must be current and clearly legible.

Selfie

A clear, recent photo of yourself that matches the ID you submit. Used for facial verification.

Personal details

Your full legal name, date of birth, residential address, and country.

Bank account

An active bank account where you want to receive payouts. The account must be in your name.

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How to complete KYC

1

Go to your Wallet

Open the Wallet tab in the Circo app and tap on the withdrawal or KYC verification option.
2

Submit your ID

Upload a clear photo of your government-issued ID (front and back if required). Make sure all details are visible and unobstructed.
3

Take a selfie

Follow the on-screen prompts to capture a selfie for facial verification. Ensure you’re in good lighting and your face is clearly visible.
4

Enter your personal details

Provide your full legal name, date of birth, address, and country. These must match exactly what appears on your ID.
5

Add your bank account

Enter your bank account details for payouts. The account holder name must match your legal name.
6

Submit and wait for approval

Submit your verification. Circo will review your documents and notify you once your KYC is approved.

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The name matching rule

The name on your government-issued ID must match the name on your Circo account and the name on your bank account. If any of these names don’t match, your withdrawal may fail or be delayed.Always register with your legal name when setting up your Circo account and payout method.

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Why KYC matters

KYC prevents unauthorized withdrawals and ensures that only you can access your earnings. Without it, your account — and your income — would be vulnerable.
No withdrawals can be processed until your KYC is approved. Completing it early means you’re never blocked from accessing your earnings when you need them.
Circo operates under financial and legal regulations that require identity verification for all payout-enabled accounts. KYC keeps the platform compliant and your earnings legally protected.