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Uploading content to Circo is designed to be reliable even on slower connections. Whether you’re uploading a 30-second Drop or a 30-minute Video, Circo handles network interruptions and device changes without making you start over.

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Supported formats

Circo accepts the following video file formats:
FormatNotes
MP4Recommended for best playback quality and compatibility
MOVSupported; may require additional processing time
For the best results, export your videos in MP4 format before uploading. This ensures the fastest processing and highest playback quality for your viewers.

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Content size limits

  • Drops: Up to 5 minutes
  • Videos: Up to 30 minutes per clip

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How to upload

1

Open your Studio

Navigate to your Studio in the Circo app or on the web.
2

Tap the upload button

Select whether you’re uploading a Drop (short-form) or a Video (long-form).
3

Choose your file

Select an MP4 or MOV file from your device. Circo will begin uploading immediately.
4

Add your Teaser

Attach a 15-second Teaser to your content. This is what viewers see in the feed before deciding to unlock the full video.
5

Set your title, description, and price

Write an accurate title and description, and set your PPV price if applicable. See Titles & Descriptions for best practices.
6

Publish

Once processing is complete, tap publish. Circo will notify you when your content is live and ready for viewers.

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Resumable uploads

Large file uploads can be interrupted by poor connections, app closures, or switching networks. Circo’s resumable upload system means you never have to start over.

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How resumable uploads work

  • When you start uploading, Circo saves your progress in the background
  • If your connection drops, the app closes, or you switch from Wi-Fi to mobile data, the upload pauses automatically
  • When you return to the app, Circo picks up exactly where it left off — no data wasted, no time lost
Keep the app open and in the foreground while uploading for the fastest results. Switching to another app may pause the upload temporarily.

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Tips for smooth uploads

  • Use a strong Wi-Fi connection (4G or higher) when uploading large files
  • Keep your Circo app updated to the latest version
  • Larger videos may take additional time to process after the upload completes — Circo will notify you once your content is ready to publish
  • If an upload gets stuck after multiple attempts, restart the app and retry. If the problem persists, contact support with a screenshot
If you switch between Wi-Fi and mobile data mid-upload, the transfer may pause briefly before resuming. This is expected behavior — Circo will resume automatically once the connection stabilizes.