Before you can withdraw
Two things must be in place before your first withdrawal:- KYC verification completed — Your identity must be verified. See KYC Verification for what’s required.
- Minimum payout threshold reached — Your earned Credits balance must meet the minimum amount to initiate a withdrawal.
KYC verification is required once and applies to all future withdrawals. Complete it as early as possible so you’re not blocked when you’re ready to cash out.
How to withdraw
1
Open your Wallet
Navigate to the Wallet tab in the Circo app. Your earned Credits balance is displayed here.
2
Tap Withdraw
Select the withdrawal option and enter the amount you want to cash out.
3
Confirm your bank details
Verify that your bank account details are correct. The name on the account must match the name on your Circo account and KYC documents.
4
Submit the request
Confirm the withdrawal. You’ll receive an in-app notification and a confirmation email once the request is submitted.
5
Wait for processing
Withdrawals are typically completed within 1–3 business days. You’ll receive a confirmation once the funds are transferred.
What you can and cannot withdraw
- Withdrawable
- Not withdrawable
You can withdraw Earned Credits — Credits you’ve accumulated through:
- Fan gifting during your Drops and Videos
- PPV purchases (fans unlocking your content)
- Subscription payments from your Private Studio
Notifications
You’ll be notified at two points:- When the request is submitted: Confirmation that your withdrawal is being processed
- When the funds are transferred: Confirmation that the money has been sent to your bank account