Before you can withdraw
Two things must be in place before your first withdrawal:- KYC verification completed — Your identity must be verified. See KYC Verification for what’s required.
- Minimum payout threshold reached — Your earned Credits balance must meet the minimum amount to initiate a withdrawal.
KYC verification is required once and applies to all future withdrawals. Complete it as early as possible so you’re not blocked when you’re ready to cash out.
How to withdraw
Open your Wallet
Navigate to the Wallet tab in the Circo app. Your earned Credits balance is displayed here.
Confirm your bank details
Verify that your bank account details are correct. The name on the account must match the name on your Circo account and KYC documents.
Submit the request
Confirm the withdrawal. You’ll receive an in-app notification and a confirmation email once the request is submitted.
What you can and cannot withdraw
- Withdrawable
- Not withdrawable
You can withdraw Earned Credits — Credits you’ve accumulated through:
- Fan gifting during your Drops and Videos
- PPV purchases (fans unlocking your content)
- Subscription payments from your Private Studio
Notifications
You’ll be notified at two points:- When the request is submitted: Confirmation that your withdrawal is being processed
- When the funds are transferred: Confirmation that the money has been sent to your bank account