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The Circo support team is here to help. Use the options below to get in touch or find answers on your own.

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In-app Help Center

The fastest way to get help is directly inside the app.

Message support

Open the Help Center and tap Messages to contact the support team directly with your issue.

Browse help articles

Open the Help Center and tap Help to search and read articles about common topics.

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Social media

You can also reach Circo on social media at @circo.live on Twitter and Instagram.
Social media is best for general questions. For account-specific issues, use the in-app Help Center so the team can verify your identity and access your details securely.

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Support hours

Circo’s support team is available Monday–Friday, 9AM–5PM (WAT). If you contact support outside these hours, you’ll receive a response on the next business day.

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Feature requests

Have an idea for improving Circo? Submit it through the Help Center.
1

Open the Help Center

Access it from the app’s main menu.
2

Tap Feature Requests

Find the Feature Requests section and open the submission form.
3

Describe your idea

Write a clear description of the feature you’d like to see. Screenshots or mockups are welcome if they help explain your idea.
Feature requests are reviewed monthly. Top suggestions may be fast-tracked or added to upcoming roadmap updates.